We offer a suite of solutions specifically tailored to distributors.com. Whether you have a line card of five lines or five hundred, our solutions can fit any budget and scale to any need.
Airtable Products & Customer Integration
This will serve as a foundation for your business. Instead of running reports, this is where you will see realtime data for all aspects of your company. This includes products, inventory, sales, customers, accounts receivable and more. Data will be summarized and detailed at every level giving your realtime business intelligence from any device. Read more ...
Usage Based Ordering
Most small and mid-size inventory systems rely on the concept of re-order points to help with inventory replenishment. The problem with re-order points is that they have to be adjusted to compensate for increased or decreased sales and that adjustment often doesn’t happen across the board or at all. This leads to missed sales because you are out of stock and heavy inventory on slow moving products. Our usage based inventory replenishment system looks at actually sales, lead times, days a product is out of stock and many other data points to make re-order recommendations. Using this method you look at inventory levels as days in stock versus quantity on hand which leads to a much tighter turn rate.
It is important to have an established brand on marketplaces likes eBay, Amazon, Jet and Walmart. We partnered with the leading marketplace management tool in the world, Channel Advisor. We can integrate your systems with Channel Advisor, perform the initial product launch, calculate exact breakeven points and maintain the marketplaces both domestically and abroad going forward.
Your customers need access to automated inventory feeds. We can configure and manage feeds via CSV or XML delivered by e-mail or FTP. We will deliver live product inventory data including the high quality art and content from your product library. Our system can also be customized to work directly with your larger customers systems in the event they need a more advanced implementation.
We work with multiple cloud based CRM systems and can fully integrate your customers, products and accounts receivable into them. We will integrate all relevant data points from your inventory and accounting systems.
Returns Management System
We have a fantastic solution to manage your RMA workflow. Our solution will simplify the process for both the customers and your internal team. The system allows you to manage and control the workflow making the RMA process manageable and scalable.
One of the biggest complaints from customers in the wholesale business is the inability to perform self-service account tasks. We will build a portal where they can see their account balance, status of orders, credits and returns. We can also include a communications platform so that your customers can communicate with you via phone, text or chat with a single click.
Video & E-mail Marketing
We will work with our designers and video production partners to make cost-effective marketing material for your business. Whether you want to produce high quality product demo videos or sending semi-weekly sales e-mails to your customer base we have the team members and partnerships to take it on. Read more ...
Keep your team connected with cutting edge communication software. We integrate key data points from your inventory and sales management systems. This includes alerts when backordered items come in stock, alerts when management intervention is required, sales alert and more.
Phone System Reporting
We will integrate with your VOIP phone system so that you can see live phone status and call logs linked with customer accounts and orders. This will give you critical insight to make sure you have up to date contact information on all customers in case the sales person leaves and make sure that the sales person is spending their phone time with customers yielding the highest sales and profit. Again, all in real time.
Accounting & Inventory Management
To maximize your efficiency, expandability and scalability we recommend moving from Quickbooks Enterprise or other client side platforms to a modern inventory management and account system. The easiest transition is to migrate from Quickbooks Enterprise to a combination of Xero and Unleashed Software. We handle everything from inventory transition, chart of accounts creation, balance conversion and transition.
You and your management team are busy, looking at detailed reports all day typically isn’t an option. We will build you an executive dashboard that you can view on your mobile device, computer or a dedicated television in your office. The dashboard will include relevant KPIs (key performance indicators) focused on sales, phone usage, inventory, returns and warehouse flow.
There are a lot of similarities between a B2B (Business to Business) and a B2C (Business to Consumer) website but not everything is the same. You have things like territory restrictions, terms, credit limits, delivery batching and others aspects that you need to implement in order to properly support your business customers. We offer a modified version of both the Magento and Opencart web stores that support the intricacies of B2B commerce.
The key to success in distribution is differentiating yourself by something other than price. One solution we bring to the table to help with that goal is customer websites integrated with your inventory. We find that most small retailers that purchase from distributors either have a website they aren’t proud of or no website at all. With our solution you can offer your customer a cost effective website with all of your products listed on it and live in stock and out of stock status. Your customers get a great website and you get a customer that is now attached to you at the hip.
*Remember, this is just a sampling of some of projects we have done. The majority of our work is in custom development so if there is anything you need not on this list we likely have the knowledge and resources to complete it.